Zoom II is a fast-paced experiential two-day workshop that helps participants plan and get started on Process Improvement projects. It includes all essential elements for rapid, successful improvement.

Duration
2 days

Target Audience
Business owners, managers, project/team leaders, anyone involved in projects

Purpose
Many projects fail because they are not managed and supported effectively. The same is true for Process Improvement projects. Zoom II provides an orientation to projects: one time events with defined goals. Zoom II focuses on project planning, especially those element critical for Process Improvement projects, Sponsorship, project implementation and learning from customers.

How it Works
The Zoom II program uses experienced-based learning methods, which enable participants to effectively practice planning, learning from customers and gaining effective sponsorship.. This seminar combines teamwork activities with facilitated discussions designed to challenge old ways of working and revealing new ideas.

Result
On completing Zoom II, you'll have everything you need to get started effectively implementing change in your own environment, including:

• A simple, practical approach to planning a Process Improvement project
• A rapid method for learning from customers so that each project will be truly customer focused
• An understanding of the critical element of change: Sponsorship
• A way of thinking about projects that will guarantee success